Point amounts by hotel can vary daily just like cash rates. How often can a hotel's point amount change?
These fluctuations are based on a variety of factors including, but not limited to, Best Flexible Rate, demand, brand, location and day of the week. The amount of points that IHG® One Rewards members must redeem for a Reward Night at a given hotel flexes up and down just like cash rates. How are hotels’ point amounts determined? Learn more about IHG's Best Price Guarantee. The IHG Best Price Guarantee is our promise that you will always find the best hotel room prices for any IHG property on our websites. Where can I find information about the IHG Best Price Guarantee? Add in the reservation confirmation number and your last name to find the stay, then click “Associate IHG One Rewards Number” to add your membership number to the reservation. Log into My Account and search for your existing reservation from the "Stays and Events" page. How can I add my IHG One Rewards number to an existing reservation? If your reservation is unable to be corrected online, or if it is a past reservation, complete the online Issues form for assistance. If an error occurred during the booking process, your reservation may be able to be modified online through the Manage Your Stay page. We are sorry to hear about any problems you may be experiencing with your reservation. How do I fix an issue with my reservation?
Find out more about our groups and meetings services and get started today. IHG Hotels & Resorts offers a wide variety of services for your meetings and group event needs. How do I plan a meeting, event or group reservation? Some existing reservations may be modified by logging into My Account, accessing the My Stays page and clicking “change rate” to select a new rate option. Yes, you can book a Reward Night for someone else by making a booking via IHG's website or the IHG One Rewards App and then adding an additional name to the reservation.Ĭan I use my IHG One Rewards points on an existing reservation? To book on our website, sign in with your IHG One Rewards member number and password, enter your destination information and dates into the reservations module, and select “Reward Nights” as your rate preference.Ĭan I use my IHG One Rewards points to book a reservation for someone other than myself? IHG One Rewards points may be redeemed for Reward Nights on the IHG One Rewards website, the IHG One Rewards App, or by calling IHG Reservations. How do I book a stay with IHG One Rewards points? You can change or cancel your reservation for any IHG property by visiting our Manage Your Reservations page. How do I change or cancel my reservation?
The host hotel will also pay the full cost of the first night's lodging rate, plus tax, and any advance deposit will be refunded. If your reservation cannot be honored, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel. Why is a credit card required for reservations?īy securing your reservation with a credit card, you are eligible for our Reservations Guarantee, which applies if your reservation cannot be honored. IHG Hotels & Resorts does not charge any booking fees if the reservation is made through IHG’s websites (including mobile sites), the IHG One Rewards App, IHG WeChat mini program, IHG Customer Care, or directly with an IHG branded hotel. Many third-party travel websites charge a booking fee for every reservation made. You can also view city guides or find hotels by a variety of interests, like pet-friendly hotels, beach hotels and more.ĭo I incur booking fees when booking online? Where can I find information about all IHG Hotels & Resorts locations?Įxplore our hotels and destinations page to find hotel listings for over 6,000 hotel locations all over the world. View our hotel listings and destinations page to learn more. We have over 6,000 hotels across 17 brands in over 100 countries/regions. Where are IHG® Hotels & Resorts properties located?